Hospital Affiliations ~
Generations ObGyn, P.C. is affiliated with the following hospitals:
Insurance ~
We participate with many different PPO and HMO plans as well as accepting traditional indemnity insurance. If you are not sure about our provider status with your insurance company, please check with your insurance company or with our business office.
Confidentiality and Medical Records ~
Your medical records are considered confidential information. We will release the records or any part of them only if you give us written authorization. No matter what the circumstances, we will not release these records unless we have written notification that you wish us to do so.
Prescription Refills ~
Drug prescription refills are filled only during office hours when the physician and nurse have access to your medical record. Please have the phone number of the pharmacy of your choice available at the time of your call.
Appointment Reminders ~
Because we are looking to improve service to our patients, we have implemented an appointment reminder system (HouseCalls™) to provide you with the courtesy of a timely, efficient reminder of your next appointment.
Our appointment reminder system will call you at home a few days prior to your next visit to confirm the day, date and time of your appointement. You will be able to confirm your appointment by using your telephone keypad and pressing the 1 key to confirm, the 2 key to replay or the 3 key to leave a message for our office. If you are unavailable when the call is made and have voicemail or an answering machine, the system will leave you a brief message.
Lab Test Retrieval ~
In order to provide a higher level of service to our pateints, we have implemented LabCalls®, a personalized test result system. LabCalls will provide your test results in a time most convenient for you to retrieve them. You can call our test result number (865.769.4466) to obtain your test results.
When we perform certain medical tests for you, you will recieve a unique Personal Identification Number (PIN). Once the test results have returned, you can call our test result nuimber, 24 hours a day, 7 days a week, and hear your results using your PIN.
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